Shipping Policy

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Domestic shipping:

• All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• We are pleased to offer international shipping to bring our products to customers worldwide. Please see our shipping options below for both domestic and international orders.

• All shipments are tracked and require signature confirmation upon delivery.

• For orders within the United States, we offer Standard Ground Shipping through UPS or FedEx at a flat rate of $20. Delivery typically takes 3 to 7 business days, depending on your location. The flat rate makes it easy and affordable to get your order delivered anywhere in the U.S.

• While we strive to ensure safe and timely delivery, we are not responsible for packages that are lost, stolen, or damaged once they have been shipped and are in the carrier’s possession. Once your order is handed over to the carrier, the responsibility for its delivery lies with the carrier.

• We require all item(s) be shipped to the billing address of the payment method. No exceptions.

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International Shipping: 

We’re pleased to offer international shipping to bring our products to customers around the world. Please review our shipping policy below for important details on international orders.​

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1. Standard International Shipping (UPS and FedEx) No Insurance – $200. Delivery within 3 to 10 business days.

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2. International Shipping with Insurance – Item Value Under $2,000 

$240 - Delivery within 3 to 10 business days.

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3. International Shipping with Insurance – Item Value Under $4,000 

$260 - Delivery within 3 to 10 business days.

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4. International Shipping with Insurance – Item Value Under $6,000 

$290 - Delivery within 3 to 10 business days.

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5. International Shipping with Insurance – Item Value Under $8,000 

$320 - Delivery within 3 to 10 business days.

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6. International Shipping with Insurance – Item Value Under $10,000

$360 - Delivery within 3 to 10 business days.

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Customs Duties, Taxes, fees and tracking

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• Please note that international orders may be subject to import duties, taxes, and fees upon arrival in your country. These charges are not included in our shipping costs and are the responsibility of the recipient. Customs fees vary by country and are determined by local authorities based on factors such as item value and import regulations. We recommend checking with your local customs office if you have questions about potential fees before placing your order.

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• Tracking Information: All international shipments come with tracking, so you can monitor your package’s journey.​

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Lost or Delayed Packages & Insurance Coverage

 

While we strive to ensure safe and timely delivery, we are not responsible for lost or delayed packages once they are in the carrier’s possession. To protect your purchase in the event of loss or damage during transit, we strongly recommend selecting a shipping option with insurance coverage at checkout. Insurance allows you to file a claim with the carrier for reimbursement if any issues arise. If you choose not to add insurance, please be aware that any loss or damage occurring in transit will not be covered, and we will be unable to offer a refund or replacement.

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In-store pickup​

• Free local pickup is available. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.​ Please have your order confirmation email with you when you come.

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Refund policy

• AUTHENTICITY 100% GUARANTEED Or Money back. We'll give you a full refund if an item you purchased turns out to be inauthentic. Please email us at Luxseocondsnob@gmail.com to initiate the process. Our team of experts manually inspects every purchase for quality and authenticity.

• We do not offer returns. Exchange will be accepted within 14 days of the purchase date. Security tag must be intact to exchange for a different item. ​

• Please email us at luxsecondsnob@gmail.com with your order number, a photo of the item(s) condition, and name of the item you wish to exchange with to start the exchange process. ​

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If you have any further questions about our shipping & return policy, please don't hesitate to contact us at luxesecondsnob@gmail.com or call us at (949) 514 - 2278.

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